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Draft for review — not effective. Contact-channel verification, retention schedules and legal approval are outstanding. This page does not activate payments or establish user acceptance.

Prepared October 8, 2026 · 2026-10-08-draft

Refunds & Cancellation

Monthly subscriptions, straightforward cancellation and payment support through Paddle.

1. Draft status and payment provider

DRAFT — NOT EFFECTIVE. Live payments remain disabled. Simple Agent Store is operated by Rishabh Mehan, an individual based in California, United States. Business mailing address: 32709 Amethyst Way, Union City, CA 94587, United States. Product support is available at support@simpleagentstore.com, subject to mailbox verification before launch. The effective date and any voluntary refund offer require owner approval before launch. When checkout becomes available, Paddle is the merchant of record; its Buyer Terms and Refund Policy apply alongside mandatory consumer rights.

2. Cancel a subscription

Use your workspace's Billing → Manage billing action or the buyer portal linked in your Paddle subscription email. You can also request payment/cancellation help at paddle.net. Cancellation normally stops future renewals after the current paid period; paid features continue until that period ends. Keep the cancellation confirmation and check the effective date before the next renewal.

Cancelling does not automatically delete your objects or account. Deleting objects, disconnecting an agent or revoking an API key does not cancel your subscription. Account-wide deletion must be coordinated with billing cancellation; self-service account deletion is not currently available.

3. Refunds and statutory rights

Request a refund, report a duplicate/incorrect charge or exercise applicable withdrawal rights through Paddle's buyer support at paddle.net. Include the transaction reference and account email in the secure support channel; never provide a full card number, card security code, API key or password. Contact support@simpleagentstore.com for product-delivery issues.

Refund eligibility, timing and any digital-service withdrawal conditions follow Paddle's applicable Refund Policy, the purchase disclosures and the law that applies to your purchase. This draft does not create a blanket no-refund rule, waive statutory rights, or assert that cancellation itself refunds the current period. Any additional voluntary money-back window is undecided and must be approved and published before it is advertised.

Upgrades may include a confirmed prorated charge. Cancelling or downgrading does not automatically reverse an earlier upgrade charge; any refund request remains subject to the applicable policies and legal rights. For service non-delivery or an unresolved billing problem, contact Paddle and the operator rather than assuming an automated refund has occurred.

Paddle payment documents